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The updated Privacy Policy will automatically come into effect for all existing users of services on January 01, 2023 and, once in effect your continued use of our services will be subject to this new Privacy Policy.
Privacy policy
Your privacy is important to us. This privacy statement explains:
What personal data is collected by the owner of this web site or provided by you, through our interactions with you and your use of our website (tripolosophy.com),
apps and software.
How your personal data will be used, where it is held, how long it will be kept and your rights.
Please read this privacy policy carefully.
Definitions and interpretation
In this privacy, the following definitions are used:
Data controller means a person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be, processed.
Data processor , in relation to personal data, means any person (other than an employee of the data controller) who processes the data on behalf of the data controller.
“You”, “your” or “data subject” means:
- Visitors to our website
- Subscribers to any service we offer through our site
- Users of our applications
- Prospective or existing clients corresponding with us by phone, e-mail or otherwise
Data controller , “we” , “us” and “our” means:
Online Cheap Travel Network LLC., its partners, or subsidiaries and its data processors;
Personal data means any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier.
This definition provides for a wide range of personal identifiers to constitute personal data, including name, identification number, location data or online identifier, reflecting changes in technology and the way organizations collect information about people. The definition incorporates, where applicable, the definitions provided in General Data Protection Regulation.
CHANGES TO THIS PRIVACY POLICY
We reserve the right to update this Privacy Policy from time to time. Please review this policy periodically for changes. If you do not accept the amended Policy, please stop using this Website.
Who we are (Identity of the data controller)
Online Cheap Travel Network LLC., a Limited Liability company in NYC, having its registered office Forest Hills NY doing business as Tripolosophy, its partners, subsidiaries and its data processors collectively referred to as Tripolosophy), who operate a number of web sites allowing you to search for airline tickets, hotel rooms, travel insurance and car rentals.
Personal data we may collect from you
We may collect and process the following data and personal information about you:
Personal Data you provide us voluntarily
We collect the information provided by you to operate effectively and provide you the best experiences with our Website, products and services. You provide some of this information voluntarily, this includes information you provide if you subscribe to our newsletter, register to use the App, download or register the App, enter into any transaction on the App or the Website, send us a query or feedback, purchase goods via the Website, participate in discussion boards or other social media functions on our site, promotion or survey, or when you report a problem with our Website.
This information may include your:
Travel destination, travel dates, class and number of passengers, how many people will accompany you, your children ages.
WHAT INFORMATION WE DON’T COLLECT ABOUT YOU
Personally identifiable information
We don’t need and hence don’t collect any of the following information about you: your name, age, email address (unless you subscribed to our email list or created an account on our web site), phone number, passport details, home address, etc.
Most information in our systems is non-personally identifiable, which means that even we can’t match specific records to specific individuals, unless they signed up for an account. In this case, we treat this information with utmost respect and care.
Order and payment information
Because you pay to an airline, hotel or travel agency directly, we have no visibility of your order information, including, but not limited to: specific ticket bought, price paid, credit card number, etc.
Children
We do not offer any products or services for purchase by children. If you are under 16, you may use our Website only with the involvement of your holder of parental responsibility. We do not knowingly collect personal information from children below 16 without the consent of the child's holder of parental responsibility.
Information you provide about others
In providing personal data about other individuals (such as someone in whose name you are registering an account or subscribing to our marketing promotions), you represent that you have notified them of (i) the purposes for which information will be used (ii) the recipients of their personal data and (iii) how they can access and correct the information. You further represent that You have obtained all necessary consents from them.
INFORMATION WHICH MAY BE MADE AVAILABLE TO US, OR COLLECTED AUTOMATICALLY WITH THE USE OF COOKIES OR ANALYTIC TOOLS
We might get some information from our visitors by recording how they interact with our Website with the use of cookies, analytics tools or obtain data from third parties.
TECHNICAL INFORMATION, INCLUDING PERSONALLY IDENTIFIABLE INFORMATION:
Device and connectivity information such as IP (Internet Protocol) address, unique device identifiers (such as the IMEI for phones), the MAC address of the Device's wireless network interface, or the mobile phone number used by the Device), mobile network information, your mobile operating system, the type of mobile browser you use, time zone setting "Device Information";
Configuration data such as browser type, version and language setting, time zone setting, browser plug-in types and versions
Details of how you used our Website, such as your search queries. Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page:
Log information, such as error reports, download errors, any problems you experience using our web site and any phone number used to call our customer service number.
We do not match information collected automatically through cookies and analytics tools with other personally identifiable information you may have provided to us when you registered for our Products or submitted a form through our Website.
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Discounts and Savings Claims
We offer a number of discount and savings opportunities to our customers. When searching for airfares, discount and savings claims are based on multiple factors, including searching over 600 airlines to find the lowest available fare. Coupon codes are valid for savings for qualified bookings off our standard service fees. Seniors and youth may find specific discounted fares offered by certain airlines subject to airline qualifications. Military, bereavement and visually impaired travelers are eligible for discounts off our post-booking service fees.
where otherwise indicated, discounts and savings claims are based off of comparing the average fares for the same month or adjacent months last year or such other time frame indicated with fares presently offered by the airlines for the same routes.
* Savings based on median fares found on Tripolosophy. Fares are round trip, Fares incl. all fuel surcharges, taxes & fees and our service fees. Tickets are nonrefundable, non transferable, non-assignable. Name changes are not permitted. Displayed fares are based on historical data, are subject to change and cannot be guaranteed at the time of booking. There is a higher probability of seats being available at this fare on Tuesday, Wednesday and Thursday, and may require a Saturday night stay at your destination. Lowest fares may require an advance purchase of up to 21 days. Certain blackout dates may apply. Holidays and weekend travel may have a surcharge. Other restrictions may apply.
Additional terms and conditions of purchase. Save money by comparing multiple airlines within our website and choosing the lowest fare.
We Price Match Policy
If you see a lower price (including taxes and fees) for the same flight itinerary offered and available for booking on a Major OTA Competitor’s site within twenty-four (24) hours of booking, we will match that lower price by refunding the difference in price, or if you prefer, we will cancel your booking with us for a full refund.
The same itinerary means that each and every element of each offer matches; airline(s), flight number(s), itinerary, date(s), number of customers and seat type.
To invoke the WPM, all you need to do is contact us at wpm@tripolosophy.com with your Tripolosophy booking number and all of the key details of the lower priced itinerary (airline(s), flight(s), itinerary, date(s), number of customers and seat type), along with documentation such as the exact URL or screen shots that will enable our customer service representatives to verify that such itinerary satisfies the terms and conditions of the WPM. Customer service must be able to locate the lower fare from the information you provide; we reserve the right to deny any claims that cannot be reasonably verified, or for which you have provided incomplete information. Once our representative has verified that the WPM applies, you will be given the choice to either keep your itinerary with a refund of the difference in total price, or cancel your booking with us for a full refund.
◊ Expires Dec 28, 2022. Discount applies to service fees for qualified airline tickets, hotel, car rental bookings for destinations in the Western region (AZ, CO, ID, MT, NV, NM, UT, WY, AK, CA, HI, OR, WA) of the United States, Caribbean and Central America. Amount of service fee discount varies: for air bookings, for hotel bookings, for car rental bookings, and for vacation package bookings. Promo Code and Instant Savings offers can be combined up to the amount of our service fees but cannot be used or combined with any other coupons, promotions or special offers. May be withdrawn at any time without notice. No cash value, void where prohibited. ‡ Subject to Tripolosophy service fees and post booking fees.
Tripolosophy, Inc. is not responsible for content on external Web sites.
© 2023 Tripolosophy, Inc., an Online Cheap Travel Network LLC. company. All rights reserved. Tripolosophy and the Slogan Logo "get to know the planet with us" are trademarks or registered trademarks of Online
Cheap Travel Network LLC.